FAQ’s
“Whatever is in me is stronger than what is out there to defeat me. “
Carolyn Myss
Got questions?
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If you’re exploring whether Sunrise Psychology Group is the right fit, feel free to reach out on our Contact page to learn more, and share a bit about what you’re looking for. Once connected, more information can be shared about our services, the secure patient portal, and how we can look at next steps.
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Below are current insurance that Dr. Cole is credentialed with. As more are added they will be updated accordingly.
United Healthcare
Optum
UMR
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Sunrise Psychology Group recognizes that people’s financial situations vary, and we offer a thoughtful sliding scale to support those who may need added flexibility.
Initial assessment sessions are 200 dollars and subsequent follow up appointments are 190. Sessions are scheduled up to 50 minutes in length.
Currently, sessions are private pay. As credentialing is approved, notification will be provided to existing clients, and profiles, websites and other documentation will be updated to reflect this.
Sunrise Psychology Group provides a sliding scale when needed. Information on our approach can be provided, so feel free to reach out.
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To honor the time set aside for your care and to maintain availability for others, appointments canceled with less than 24 hours’ notice—or missed without notice—will be charged the full session fee. We understand that unexpected situations arise, and thoughtful exceptions may be made when circumstances genuinely prevent timely communication. To support you when this happens, scheduling and cancellations are addressed as follows:
More than 24 hours in advance: You can cancel or reschedule directly through the portal.
Less than 24 hours in advance: Please reach out to your provider directly so we can support you in navigating the change.
If preferred, you can also email notification of the need to reschedule.
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Your well‑being matters deeply, and we want you to have a clear path to support at any time. While we are not available outside of scheduled sessions, you are never without options for immediate help.
If you’re facing an urgent safety concern, please call 911 or go to the nearest emergency room.
For immediate emotional support, the Suicide & Crisis Lifeline is available 24/7 by dialing 988.
Another resource in Milwaukee County is their Mobile Crisis Line at 414.257.7222.
You deserve safety, steadiness, and care at every hour, and these resources are here to support you whenever you need them.
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Located on Downer Avenue, above Sendik’s, our location offers meaningful advantages for accessibility and comfort. The office is situated near a major bus line, surrounded by convenient parking options, and nestled within a highly walkable neighborhood close to the lakefront, local coffee shops, and a nearby bookstore — making it an inviting place to arrive early or unwind after a session.
